Redmond wins state level patient safety award

The Latest Local News from the Rome News

Redmond Regional Medical Center earned a second place Quality and Patient Safety Award from the Partnership for Health and Accountability for the hospital’s effort to improve patient care in the emergency department, RRMC reported Friday.

Redmond competed with other hospitals in the 100 to 299 bed category.

According to Redmond:

RRMC was also presented with a Circle of Excellence Award given to hospitals and health systems that have demonstrated a sustained commitment to quality and patient safety as evidenced by not only winning a patient safety award in 2014, but by earning three or more PHA Patient Safety Awards within the previous five years.

This is the ninth year in a row that Redmond has been awarded a Circle of Excellence Award.

Redmond noticed an increase in patient volume in the ED was contributing to longer wait times.

To address the issue, daily reports were submitted to leadership.

As a result, changes were made, including the use of a self-registration kiosk, having environmental services ensuring rooms are prepared, and having inpatient units readily available to accept admitted patients.

Average wait times before a prospective patient was greeted by a health care provider after arrival decreased by a third. The percentages of patients leaving before being screened or receiving treatment was cut in half.

“We continually work to improve quality, service and patient safety,” said John Quinlivan, Redmond chief executive officer. “I’m so proud of our staff members who not only took the initiative to identify an opportunity to improve patient care, but also followed through to find the solution and make it happen.”

Source: Rome News

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